Web and Email Hosting

Reset WebConnect Email Password

The following guide outlines the steps required to change/update a WebConnect hosted email user password.   Login to myECN and select Manage next to the hosting service   Select Email Addresses   From the list of emails match the Email Address to the Mailbox ID  In this example the email address user@demo.com.au is Mailbox ID: demo4 […]

Database Backup – MySQL/MSSQL

The following article will outline the steps used to download a backup copy of a MySQL or MSSQL Database   Login to myECN Portal   Select My Services   Select your Hosting Package and click Manage   Select Databases   Select Download from the list of   A zip archive containing the database will download […]

ECN Remote Mail (Authenticated SMTP) – iPhone/iPod/iPad

Remote Mail is an authenticated Outgoing Mail server (SMTP) provided by ECN at an additional monthly fee. To setup a new account please contact ECN on 1300 790 111.   Requirements *ECN Remote Mail Account (additional service fees may apply) *Apple iPhone/iPod/iPad *Existing email account   Tap on Settings   Tap Mail, Contacts, Calendars   Tap […]

ECN webmail

ECN Web Mail User Interface Welcome to ECN web mail. This general overview will introduce you to the ECN Web Mail User Interface. Application tasks: The ECN Web Mail application provides different main tasks such as mail, address book and settings. Use the tabs at the top right of the screen to switch between the […]

Uploading files to your ECN Hosted Website with FTP

Connecting to a server with File Zilla After downloading and installing File ZIlla the first thing to do is connect to a server. To connect to a server, follow these steps: Enter the hostname of the FTP server you wish to connect to. An example of this is ftp://Host-0.example.com. Enter the corresponding username and password […]

DNS Settings for ECN Hosted Exchange

The following article outlines the DNS settings required for ECN Hosted Exchange. If your domain is currently hosted with ECN we’ll configure all the required records for you. If your DNS is hosted with a 3rd party you will need to created/update your DNS records in order to use ECN Hosted Exchange. Required Information: Access […]

ECN Email – Apple Mail (POP)

The following guide outlines the steps required to setup your ECN POP Email address using Apple Mail on OSX   Launch Apple Mail   On the first run you will be prompted to configure an account, if you have already setup and account, select Add Account from the Menu Bar. When you are prompted to […]

ECN Remote Mail (Authenticated SMTP) – Apple Mail

Remote Mail is an authenticated Outgoing Mail server (SMTP) provided by ECN at an additional monthly fee. To setup a new account please contact ECN on 1300 790 111   Launch Apple Mail On the MENU BAR select MAIL > PREFERENCES   Select your account and under OUTGOING MAIL SERVER select EDIT SMTP SERVER LIST   Click […]

ECN Remote Mail (Authenticated SMTP) – Microsoft Outlook

Remote Mail is an authenticated Outgoing Mail server (SMTP) provided by ECN at an additional monthly fee. To setup a new account please contact ECN on 1300 790 111   Launch Outlook Account settings Outlook 2007: From the menu bar select TOOLS > ACCOUNT SETTINGS Outlook 2010/2013: Select the Blue FILE button choose ACCOUNT SETTINGS […]

Creating a New POP/IMAP ECN Webconnect Account

Login to the myECN Portal — http://my.ecn.net.au   Select “My Services”   Next to the hosting service select “Manage”   Select “Email Addresses” To Create a New Address select “New Email Address” button   Enter the new email address, the domain (@demo.com.au in this example) has already been completed for you   Select a delivery […]

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