The following guide will outline the steps required to enable Valet Parking on the Hosted PBX.
First step is to log in to the ECN Portal
To do this navigate to www.ecn.net.au and click on the link ‘myECN Portal’.
On the following screen log in with your username and password.
Next click on my services
Locate the Voice tab and select your PBX from the list.
On the following screen, click on the icon for Valet Parking
Click on ‘Add Valet Park’
Give the Valet Park a name (This can be anything relevant).
The Status should be enabled.
The ‘Send to Number‘ is the number you would use to transfer to the first available park slot.
Hit Save and you are done!
Please see the guide entitled ‘Transferring calls to Park Slots‘ for further information on Valet Parking.
If you require further assistance with call transferring please contact ECN Support on 07 3105 1300.