ECN offer a wide range of services across the internet spectrum; providing cost effective services and high speed solutions to meet customer's requirements and their dynamic needs. Contact our Team today for your personalised quote.

Transferring phone calls from a Cisco SPA phone

While on a phone call the phone display screen will display the “xfer” option. This option correlates to the 4th solid black key on the phone: Figure 1: the red highlighted key is the “xfer” option during a call.   Press “xfer” once, and then dial the extension number of the person you wish to [...]

By | October 19th, 2016|Comments Off on Transferring phone calls from a Cisco SPA phone

Transferring calls to Park Slots

The following guide will outline the steps required to place a call into a park slot and to retrieve that call from another phone. IMPORTANT: This article assumes that Valet Parking has been enabled on your PBX.   While on a phone call the phone display screen will display the “xfer” option. This option correlates to the 4th [...]

By | October 19th, 2016|Comments Off on Transferring calls to Park Slots

Add A Knowledge Base Question !

You will get a notification email when Knowledgebase answerd/updated!

+ = Verify Human or Spambot ?