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Transferring calls to Park Slots

The following guide will outline the steps required to place a call into a park slot and to retrieve that call from another phone. IMPORTANT: This article assumes that Valet Parking has been enabled on your PBX.   While on a phone call the phone display screen will display the “xfer” option. This option correlates to the 4th [...]

By | October 19th, 2016|Comments Off on Transferring calls to Park Slots

Enabling Valet Parking on Hosted PBX

The following guide will outline the steps required to enable Valet Parking on the Hosted PBX.     First step is to log in to the ECN Portal To do this navigate to www.ecn.net.au and click on the link 'myECN Portal'.   On the following screen log in with your username and password. Next click on my services [...]

By | October 19th, 2016|Comments Off on Enabling Valet Parking on Hosted PBX

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