To enable the Account Code Dial feature:

  • Navigate to the PBX configuration page through the MY ECN portal and select “add-ons” from the configuration main screen.
  • Select “configure add-ons”.
  • Once inside the add-ons screen, select the “enable cost centre plugin” option.


  • After selecting this option press ‘save’ at the bottom of the page. You’ll be taken back to the main PBX configuration page.
  • Mouse over the ‘add-ons’ configuration option and select ‘account code dialing’.
  • Tick the ‘enable account code dialing’ option to enable the feature.
  • Once enabled you will be able to configure a prefix, an account code length, and a delimiter.



An example configuration:

Once you have configured the prefix and saved the configuration, select the ‘account codes’ tab.

From here you will be able to configure the account codes that users will need to dial in order to make an outbound call.

An example configuration:

Note: remember to save the configuration as you progress through this setup.



If you would like to exclude certain users from needing to use the account code dialing feature, you can do so through the handset configuration page accessed from the ‘offices & users’ configuration screen.

An example configuration of a phone that is set to bypass the account code dialing feature. Note that this is not bypassed by default:


If you require further assistance enabling Account Code Dialing please contact ECN Support on 07 3105 1300.

Last Update: October 26, 2016  

October 19, 2016   411   supportadmin    Hosted PBX, Hosted PBX | Add-Ons  
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