Included in the MyECN Portal Release on the 25th of June, will be the introduction of Office Level Billing Reports.

1. These reports can be only be completed by logging into ECN Dashboard 2.0. For assistance with logging into ECN Dashboard 2.0, please view this article.

2. Once you have logged into Dashboard 2.0, to access the Office Level Billing, select ‘Office Report’ from the left hand menu, under ‘Reports’

Screen Shot 2016-06-16 at 1.33.39 PM

3. Once the page loads, you will be able to see the office report page. Here is where you need to select the offices on your Hosted PBX that you wish to create a billing report for.

Screen Shot 2016-06-16 at 1.37.39 PM


Further Information:

You can select multiple offices (or all offices) to run the office level billing report for.

Screen Shot 2016-06-16 at 1.37.55 PM

Date and time for this report can be customised for your specific date range.

Screen Shot 2016-06-16 at 1.34.53 PM

Screen Shot 2016-06-16 at 1.35.00 PM

Using this report, you can set your own pricing for each call type-

  • Local Calls
  • National Calls
  • Mobile Calls
  • International Calls
  • Other Calls (Mostly 1300, 13, 1800)

This billing can be set to bill in 1 second, 30 second or 1 minute intervals.

Last Update: October 26, 2016  

October 19, 2016   352   supportadmin    Hosted PBX, Hosted PBX | Dashboard, Hosted PBX | Reporting, MyECN Portal  
Total 0 Votes:

Tell us how can we improve this post?

+ = Verify Human or Spambot ?

Add A Knowledge Base Question !

You will get a notification email when Knowledgebase answerd/updated!

+ = Verify Human or Spambot ?