From the 28th of May, ECN are rolling out Dashboard 2.0. This upgrade will change the customer interface and add additional widgets to the dashboard functionality.

An important part of this upgrade will include the ability to set a custom dashboard URL. This custom URL needs to be configured prior to users visiting the dashboard URL. If this is not configured, a default ECN URL will be displayed:

Please see below for information on how to set your custom dashboard URL.

1. Log into My ECN Portal and select ‘Custom Branding’ from the ‘My Admin’  menu option. If you do not have My Admin displayed, please contact ECN for assistance.

Screen Shot 2016-05-25 at 2.28.58 PM

2. Under the Custom Branding tab, you will see a section which asks for ‘Dashboard URL’. Insert your custom Dashboard URL here.

Screen Shot 2016-05-25 at 2.17.16 PM

Screen Shot 2016-05-25 at 2.30.59 PM


Once you have uploaded the custom dashboard URL- you will need to arrange for the DNS of your subdomain to be sent to:

Once this DNS has propagated, your dashboard URL can be handed out to your clients.

Last Update: October 26, 2016  

October 19, 2016   365   supportadmin    Hosted PBX, Hosted PBX | Dashboard  
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